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External
Since: Nov 15, 2008
Posts: 3
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(Msg. 1) Posted: Fri Apr 23, 2010 7:15 pm
Post subject: follow-up on wife's 15,000 mile service
Archived from groups: alt>autos>subaru (more info?)
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All she got was an oil change but thought group might be interested in
dealer recommendations:
http://home.comcast.net/~frank.logullo/dealer.pdf
Her Forester is only two years old but they were pushing for 30,000
mile/30 month service. Me, I've got and '03, and I do service on miles
with consideration on making sure oil is changed twice a year (DYI) and
rubber items like hoses and belts could age faster.
I thought I got stung by 30,000 mile service as I just gave it to them
and told them to do it without specifications. Cost $585.
Any comments? |
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External
Since: Apr 24, 2010
Posts: 1
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(Msg. 2) Posted: Sat Apr 24, 2010 1:25 pm
Post subject: Re: follow-up on wife's 15,000 mile service [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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On Fri, 23 Apr 2010 23:15:06 UTC, Frank
wrote:
> All she got was an oil change but thought group might be interested in
> dealer recommendations:
>
> http://home.comcast.net/~frank.logullo/dealer.pdf
>
> Her Forester is only two years old but they were pushing for 30,000
> mile/30 month service. Me, I've got and '03, and I do service on miles
> with consideration on making sure oil is changed twice a year (DYI) and
> rubber items like hoses and belts could age faster.
>
> I thought I got stung by 30,000 mile service as I just gave it to them
> and told them to do it without specifications. Cost $585.
>
> Any comments?
Yes. Dealers make up a "standard" service package that generally
includes a lot of actions that aren't called for in the service
manual. On my Infiniti, they rotated the tires even though the
owner's manual specifically says not to rotate the tires on this
car. A Honda dealer used to top up the windshield washer fluid and
charge a dollar an ounce. A local service station, when replacing
the timing belt of a Volvo, also replaced the serpentine belt even
though it was not on the list I gave them and they themselves had
replaced the serpentine belt just 10,000 miles earlier. Tell them to
do what's listed in the manual and nothing more. If they do extra
without permission, refuse to pay for it.
--
John Varela |
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External
Since: Oct 30, 2008
Posts: 36
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(Msg. 3) Posted: Sat Apr 24, 2010 8:19 pm
Post subject: Re: follow-up on wife's 15,000 mile service [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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On 24 Apr 2010 16:49:50 GMT, "John Varela"
wrote:
>On Fri, 23 Apr 2010 23:15:06 UTC, Frank
> wrote:
>
>> All she got was an oil change but thought group might be interested in
>> dealer recommendations:
>>
>> http://home.comcast.net/~frank.logullo/dealer.pdf
>>
>> Her Forester is only two years old but they were pushing for 30,000
>> mile/30 month service. Me, I've got and '03, and I do service on miles
>> with consideration on making sure oil is changed twice a year (DYI) and
>> rubber items like hoses and belts could age faster.
>>
>> I thought I got stung by 30,000 mile service as I just gave it to them
>> and told them to do it without specifications. Cost $585.
>>
>> Any comments?
>
>Yes. Dealers make up a "standard" service package that generally
>includes a lot of actions that aren't called for in the service
>manual. On my Infiniti, they rotated the tires even though the
>owner's manual specifically says not to rotate the tires on this
>car. A Honda dealer used to top up the windshield washer fluid and
>charge a dollar an ounce. A local service station, when replacing
>the timing belt of a Volvo, also replaced the serpentine belt even
>though it was not on the list I gave them and they themselves had
>replaced the serpentine belt just 10,000 miles earlier. Tell them to
>do what's listed in the manual and nothing more. If they do extra
>without permission, refuse to pay for it.
You only have ONE protection. A signed work order.
Insist on it.
You tell the service writer exactly what you want done and they tell
you how much - on the work order..
You sign it.
You get a copy.
If it needs anything else they call you. You authorize it or not. It
gets written on your work order with "authorized (or authourized up
here in Canada) by phone".
You pay for what you authourized. >> Stay informed about: follow-up on wife's 15,000 mile service |
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External
Since: Apr 25, 2010
Posts: 1
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(Msg. 4) Posted: Sun Apr 25, 2010 11:48 pm
Post subject: Re: follow-up on wife's 15,000 mile service [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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On Apr 23, 4:15 pm, Frank wrote:
> All she got was an oil change but thought group might be interested in
> dealer recommendations:
>
> http://home.comcast.net/~frank.logullo/dealer.pdf
>
> Her Forester is only two years old but they were pushing for 30,000
> mile/30 month service. Me, I've got and '03, and I do service on miles
> with consideration on making sure oil is changed twice a year (DYI) and
> rubber items like hoses and belts could age faster.
>
> I thought I got stung by 30,000 mile service as I just gave it to them
> and told them to do it without specifications. Cost $585.
>
> Any comments?
I read the dealers rec's and he does things we don't do at our
dealership. That being said, Subaru sells a "Subaru Added
Security" (SAS) program with new Subarus. Kind of a "we will do these
services at this price for you" One of our standard 30k will have, All
fluids change, plugs, both a/f; A SAS will have oil, coolant brake
fluid and a few other items. By doing a SAS, you are maintaining the
warrenty standard for your car even tho it is 50% less done than the
standard 30K.
So be informed, and take the owners manual in and say, "This is what I
want done" as per the owners manual. they cant argue with you. >> Stay informed about: follow-up on wife's 15,000 mile service |
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External
Since: Apr 20, 2007
Posts: 9
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(Msg. 5) Posted: Mon Apr 26, 2010 5:10 am
Post subject: Re: follow-up on wife's 15,000 mile service [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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On Apr 26, 2:48 am, StephenH wrote:
> On Apr 23, 4:15 pm, Frank wrote:
>
> > All she got was an oil change but thought group might be interested in
> > dealer recommendations:
>
> >http://home.comcast.net/~frank.logullo/dealer.pdf
>
> > Her Forester is only two years old but they were pushing for 30,000
> > mile/30 month service. Me, I've got and '03, and I do service on miles
> > with consideration on making sure oil is changed twice a year (DYI) and
> > rubber items like hoses and belts could age faster.
>
> > I thought I got stung by 30,000 mile service as I just gave it to them
> > and told them to do it without specifications. Cost $585.
>
> > Any comments?
>
> I read the dealers rec's and he does things we don't do at our
> dealership. That being said, Subaru sells a "Subaru Added
> Security" (SAS) program with new Subarus. Kind of a "we will do these
> services at this price for you" One of our standard 30k will have, All
> fluids change, plugs, both a/f; A SAS will have oil, coolant brake
> fluid and a few other items. By doing a SAS, you are maintaining the
> warrenty standard for your car even tho it is 50% less done than the
> standard 30K.
> So be informed, and take the owners manual in and say, "This is what I
> want done" as per the owners manual. they cant argue with you.
Thanks, I'm printing responses out for wife. She's now pretty well
convinced to ditch dealer recommendations and go strictly by the
manual but this will help further. >> Stay informed about: follow-up on wife's 15,000 mile service |
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External
Since: Oct 12, 2008
Posts: 5
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(Msg. 6) Posted: Thu Apr 29, 2010 7:25 pm
Post subject: Re: follow-up on wife's 15,000 mile service [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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On Mon, 26 Apr 2010 05:10:25 -0700, Frank wrote:
> On Apr 26, 2:48 am, StephenH wrote:
>> On Apr 23, 4:15 pm, Frank wrote:
>>
>> > All she got was an oil change but thought group might be interested
>> > in dealer recommendations:
>>
>> >http://home.comcast.net/~frank.logullo/dealer.pdf
>>
>> > Her Forester is only two years old but they were pushing for 30,000
>> > mile/30 month service. Me, I've got and '03, and I do service on
>> > miles with consideration on making sure oil is changed twice a year
>> > (DYI) and rubber items like hoses and belts could age faster.
>>
>> > I thought I got stung by 30,000 mile service as I just gave it to
>> > them and told them to do it without specifications. Cost $585.
>>
>> > Any comments?
>>
>> I read the dealers rec's and he does things we don't do at our
>> dealership. That being said, Subaru sells a "Subaru Added Security"
>> (SAS) program with new Subarus. Kind of a "we will do these services at
>> this price for you" One of our standard 30k will have, All fluids
>> change, plugs, both a/f; A SAS will have oil, coolant brake fluid and a
>> few other items. By doing a SAS, you are maintaining the warrenty
>> standard for your car even tho it is 50% less done than the standard
>> 30K.
>> So be informed, and take the owners manual in and say, "This is what I
>> want done" as per the owners manual. they cant argue with you.
>
> Thanks, I'm printing responses out for wife. She's now pretty well
> convinced to ditch dealer recommendations and go strictly by the manual
> but this will help further.
FWIW I prefer to have a local, reliable, independent technician. Armed
with receipts it assures warranty repairs when necessary. In the
meantime you save because your local tech will only do the work specified
as he desires to retain your confidence for future work. >> Stay informed about: follow-up on wife's 15,000 mile service |
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