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Honda dealer wipes out my maintenance records?

 
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dgk

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Since: Jun 05, 2006
Posts: 111



(Msg. 1) Posted: Mon Jul 09, 2007 2:22 pm
Post subject: Honda dealer wipes out my maintenance records?
Archived from groups: alt>autos>honda (more info?)

I called my dealer to arrange a service for my 91 Accord, which just
turned 100,000. The service person says that they don't have any
records for the car and explained that the system wipes records for
any car that hasn't be serviced in six months.

I'm a computer programmer and nothing is cheaper than disk space these
days, and I could likely fit all of the maintenance records of all the
Accords in the US on one of my PCs. It just doesn't make any sense
that they would wipe out stuff.

I don't do much maintenance of the car at the dealer, but the car was
originally bought there by the previous owner and I have had it there
several times. The original owner had all of the maintenance done
there.

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bearman

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Since: Dec 13, 2003
Posts: 90



(Msg. 2) Posted: Mon Jul 09, 2007 5:21 pm
Post subject: Re: Honda dealer wipes out my maintenance records? [Login to view extended thread Info.]
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"dgk" wrote in message

>I called my dealer to arrange a service for my 91 Accord, which just
> turned 100,000. The service person says that they don't have any
> records for the car and explained that the system wipes records for
> any car that hasn't be serviced in six months.
>
> I'm a computer programmer and nothing is cheaper than disk space these
> days, and I could likely fit all of the maintenance records of all the
> Accords in the US on one of my PCs. It just doesn't make any sense
> that they would wipe out stuff.
>
> I don't do much maintenance of the car at the dealer, but the car was
> originally bought there by the previous owner and I have had it there
> several times. The original owner had all of the maintenance done
> there.
>


As a computer programmer, it would be a no sweat job for you to make a
spreadsheet detailing all the work done on your car. Besides being a backup
for the idiot dealer, it makes a good selling point when you want to get rid
of the car.

--
Bearman

If it's got tits, tires, tubes, or transistors, it's trouble.

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MLD

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Since: Dec 31, 2003
Posts: 63



(Msg. 3) Posted: Mon Jul 09, 2007 5:55 pm
Post subject: Re: Honda dealer wipes out my maintenance records? [Login to view extended thread Info.]
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"dgk" wrote in message

> I called my dealer to arrange a service for my 91 Accord, which just
> turned 100,000. The service person says that they don't have any
> records for the car and explained that the system wipes records for
> any car that hasn't be serviced in six months.
>
> I'm a computer programmer and nothing is cheaper than disk space these
> days, and I could likely fit all of the maintenance records of all the
> Accords in the US on one of my PCs. It just doesn't make any sense
> that they would wipe out stuff.
>
> I don't do much maintenance of the car at the dealer, but the car was
> originally bought there by the previous owner and I have had it there
> several times. The original owner had all of the maintenance done
> there.
>
And your question is.............?
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Brian Smith

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Since: Apr 18, 2004
Posts: 316



(Msg. 4) Posted: Mon Jul 09, 2007 7:55 pm
Post subject: Re: Honda dealer wipes out my maintenance records? [Login to view extended thread Info.]
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"dgk" wrote in message

>I called my dealer to arrange a service for my 91 Accord, which just
> turned 100,000. The service person says that they don't have any
> records for the car and explained that the system wipes records for
> any car that hasn't be serviced in six months.

I'll go you one better. I leased my Accord in December of 2000, four
years later I purchased the car from Honda Canada. The maintenance records
of the vehicle (in fact its very existence) was wiped out of Honda's system
due to the privacy laws here. It's a good thing that I have every piece of
paper regarding the servicing of the car stored in hard copy here at home.
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JXStern

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Since: Jul 05, 2003
Posts: 196



(Msg. 5) Posted: Tue Jul 10, 2007 12:55 am
Post subject: Re: Honda dealer wipes out my maintenance records? [Login to view extended thread Info.]
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On Mon, 09 Jul 2007 14:22:16 -0400, dgk wrote:

>I called my dealer to arrange a service for my 91 Accord, which just
>turned 100,000. The service person says that they don't have any
>records for the car and explained that the system wipes records for
>any car that hasn't be serviced in six months.
>
>I'm a computer programmer and nothing is cheaper than disk space these
>days, and I could likely fit all of the maintenance records of all the
>Accords in the US on one of my PCs. It just doesn't make any sense
>that they would wipe out stuff.
>
>I don't do much maintenance of the car at the dealer, but the car was
>originally bought there by the previous owner and I have had it there
>several times. The original owner had all of the maintenance done
>there.

Sounds odd. More likely their disk crashed six months ago and they
had no backup!

Smile

J.
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N.E.Ohio Bob

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Since: Dec 13, 2003
Posts: 236



(Msg. 6) Posted: Tue Jul 10, 2007 6:33 am
Post subject: Re: Honda dealer wipes out my maintenance records? [Login to view extended thread Info.]
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JXStern wrote:
> On Mon, 09 Jul 2007 14:22:16 -0400, dgk wrote:
>
>
>>I called my dealer to arrange a service for my 91 Accord, which just
>>turned 100,000. The service person says that they don't have any
>>records for the car and explained that the system wipes records for
>>any car that hasn't be serviced in six months.
>>
>>I'm a computer programmer and nothing is cheaper than disk space these
>>days, and I could likely fit all of the maintenance records of all the
>>Accords in the US on one of my PCs. It just doesn't make any sense
>>that they would wipe out stuff.
>>
>>I don't do much maintenance of the car at the dealer, but the car was
>>originally bought there by the previous owner and I have had it there
>>several times. The original owner had all of the maintenance done
>>there.
>
>
> Sounds odd. More likely their disk crashed six months ago and they
> had no backup!
>
> Smile
>
> J.
>
I had the same thing happen here in N.E.Ohio. I happen to have a
"lifetime" replacement muffler on my '92 Accord, and the dealer doesn't
keep records .
I got a three ring binder, and have kept the originals of ALL the
expenses for the car. Comes in very handy, and has helped me get three
free mufflers and one new radiator! bob
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dgk

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Since: Jun 05, 2006
Posts: 111



(Msg. 7) Posted: Tue Jul 10, 2007 7:28 am
Post subject: Re: Honda dealer wipes out my maintenance records? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On Mon, 9 Jul 2007 17:21:10 -0600, "bearman" wrote:

>
>"dgk" wrote in message
>
>>I called my dealer to arrange a service for my 91 Accord, which just
>> turned 100,000. The service person says that they don't have any
>> records for the car and explained that the system wipes records for
>> any car that hasn't be serviced in six months.
>>
>> I'm a computer programmer and nothing is cheaper than disk space these
>> days, and I could likely fit all of the maintenance records of all the
>> Accords in the US on one of my PCs. It just doesn't make any sense
>> that they would wipe out stuff.
>>
>> I don't do much maintenance of the car at the dealer, but the car was
>> originally bought there by the previous owner and I have had it there
>> several times. The original owner had all of the maintenance done
>> there.
>>
>
>
>As a computer programmer, it would be a no sweat job for you to make a
>spreadsheet detailing all the work done on your car. Besides being a backup
>for the idiot dealer, it makes a good selling point when you want to get rid
>of the car.

There are plenty of programs out there that already do this and I'll
admit to just being too lazy (I'll be nice to myself and say "too
busy"). I do keep all the paper and eventually it ends up in a folder.
It just seems so odd that they "routinely" wipe the records. If so, it
makes no sense, and if not, then I don't like being lied to. If they
lie about that, then they'll lie about other stuff.
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Woody1

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Since: May 02, 2004
Posts: 348



(Msg. 8) Posted: Tue Jul 10, 2007 8:55 pm
Post subject: Re: Honda dealer wipes out my maintenance records? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Sign up on Honda Ownerlink and see if your service records are there....


"dgk" wrote in message

>I called my dealer to arrange a service for my 91 Accord, which just
> turned 100,000. The service person says that they don't have any
> records for the car and explained that the system wipes records for
> any car that hasn't be serviced in six months.
>
> I'm a computer programmer and nothing is cheaper than disk space these
> days, and I could likely fit all of the maintenance records of all the
> Accords in the US on one of my PCs. It just doesn't make any sense
> that they would wipe out stuff.
>
> I don't do much maintenance of the car at the dealer, but the car was
> originally bought there by the previous owner and I have had it there
> several times. The original owner had all of the maintenance done
> there.
>
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rick++

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Since: Jun 01, 2007
Posts: 2



(Msg. 9) Posted: Wed Jul 11, 2007 6:11 am
Post subject: Re: Honda dealer wipes out my maintenance records? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On Jul 9, 12:22 pm, dgk wrote:
I keep all receipts and maintenance summaries.
So each spreadsheet line can be backed up.
Very simple and accurate.
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bearman

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Since: Dec 13, 2003
Posts: 90



(Msg. 10) Posted: Wed Jul 11, 2007 7:46 am
Post subject: Re: Honda dealer wipes out my maintenance records? [Login to view extended thread Info.]
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Why don't you learn to not top post?

My spreadsheet, along with the work orders, etc., gives a better picture of
how I took care of the vehicle. If the buyer chooses not to believe, that's
their problem.

--
Bearman

If it's got tits, tires, tubes, or transistors, it's trouble.
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void.no.spam.com

External


Since: Jul 11, 2007
Posts: 5



(Msg. 11) Posted: Wed Jul 11, 2007 8:11 am
Post subject: Re: Honda dealer wipes out my maintenance records? [Login to view extended thread Info.]
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I called one of the local Honda dealers to schedule a maintenance this
morning, and I had been there for maintenance last year. It sounded
like they almost didn't want my business. He asked what I wanted to
do. I said "scheduled maintenance." Then he said "what kind?" and I
said I had been there a year ago, and he said they don't keep good
records so they might not know what to do. But finally he said he
would schedule me and they would look at it. WTH?
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E Meyer

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Since: Aug 16, 2005
Posts: 233



(Msg. 12) Posted: Wed Jul 11, 2007 8:55 am
Post subject: Re: Honda dealer wipes out my maintenance records? [Login to view extended thread Info.]
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I've registered my last two Hondas on ownerlink and no maintenance records
ever appeared there save the entries I put in it myself. Its no different
than a personal spreadsheet.


On 7/10/07 6:59 PM, in article
u3Vki.9640$Rw1.6651@newssvr25.news.prodigy.net, "Woody"
wrote:

> Sign up on Honda Ownerlink and see if your service records are there....
>
>
> "dgk" wrote in message
>
>> I called my dealer to arrange a service for my 91 Accord, which just
>> turned 100,000. The service person says that they don't have any
>> records for the car and explained that the system wipes records for
>> any car that hasn't be serviced in six months.
>>
>> I'm a computer programmer and nothing is cheaper than disk space these
>> days, and I could likely fit all of the maintenance records of all the
>> Accords in the US on one of my PCs. It just doesn't make any sense
>> that they would wipe out stuff.
>>
>> I don't do much maintenance of the car at the dealer, but the car was
>> originally bought there by the previous owner and I have had it there
>> several times. The original owner had all of the maintenance done
>> there.
>>
>
>
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bearman

External


Since: Dec 13, 2003
Posts: 90



(Msg. 13) Posted: Wed Jul 11, 2007 10:55 am
Post subject: Re: Honda dealer wipes out my maintenance records? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

wrote in message

>I called one of the local Honda dealers to schedule a maintenance this
> morning, and I had been there for maintenance last year. It sounded
> like they almost didn't want my business. He asked what I wanted to
> do. I said "scheduled maintenance." Then he said "what kind?" and I
> said I had been there a year ago, and he said they don't keep good
> records so they might not know what to do. But finally he said he
> would schedule me and they would look at it. WTH?
>

Where are you and who's the dealer?

--
Bearman

If it's got tits, tires, tubes, or transistors, it's trouble.
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Woody1

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Since: May 02, 2004
Posts: 348



(Msg. 14) Posted: Wed Jul 11, 2007 11:55 am
Post subject: Re: Honda dealer wipes out my maintenance records? [Login to view extended thread Info.]
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The dealer just isn't holding up his part of the deal as that is what you
are paying him for.

"E Meyer" wrote in message

> I've registered my last two Hondas on ownerlink and no maintenance records
> ever appeared there save the entries I put in it myself. Its no different
> than a personal spreadsheet.
>
>
> On 7/10/07 6:59 PM, in article
> u3Vki.9640$Rw1.6651@newssvr25.news.prodigy.net, "Woody"
> wrote:
>
>> Sign up on Honda Ownerlink and see if your service records are there....
>>
>>
>> "dgk" wrote in message
>>
>>> I called my dealer to arrange a service for my 91 Accord, which just
>>> turned 100,000. The service person says that they don't have any
>>> records for the car and explained that the system wipes records for
>>> any car that hasn't be serviced in six months.
>>>
>>> I'm a computer programmer and nothing is cheaper than disk space these
>>> days, and I could likely fit all of the maintenance records of all the
>>> Accords in the US on one of my PCs. It just doesn't make any sense
>>> that they would wipe out stuff.
>>>
>>> I don't do much maintenance of the car at the dealer, but the car was
>>> originally bought there by the previous owner and I have had it there
>>> several times. The original owner had all of the maintenance done
>>> there.
>>>
>>
>>
>
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z

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Since: Jun 21, 2007
Posts: 16



(Msg. 15) Posted: Wed Jul 11, 2007 12:27 pm
Post subject: Re: Honda dealer wipes out my maintenance records? [Login to view extended thread Info.]
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On Jul 9, 6:21 pm, "Brian Smith" wrote:
> "dgk" wrote in message
>
>
>
> >I called my dealer to arrange a service for my 91 Accord, which just
> > turned 100,000. The service person says that they don't have any
> > records for the car and explained that the system wipes records for
> > any car that hasn't be serviced in six months.
>
> I'll go you one better. I leased my Accord in December of 2000, four
> years later I purchased the car from Honda Canada. The maintenance records
> of the vehicle (in fact its very existence) was wiped out of Honda's system
> due to the privacy laws here. It's a good thing that I have every piece of
> paper regarding the servicing of the car stored in hard copy here at home.

Ask them to prove that you have possession of a car supposedly leased
from them.
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