<rdhamil.TakeThisOut@bellsouth.net> wrote in message
news:evoge1dmoik7uqgf29nuncttrrf2eshq4g@4ax.com...
> After 6 months the top layer of the leather on the side of the seat is
> pealing off in spots. It looks like the leather used was not the
> correct quality. Has anyone got Acura to cover under warranty?
>
Just be nice. Tell them it needs to be fixed. Bring it in and say you need
it fixed. Let them say no not under warranty, but have that on the repair
order. When they say no way jose have them give you a cost for the repair.
Say no.
Photocopy the RO and write Acura a letter saying its BS and you need the
seats fixed, you paid for leather, and want leather.
Tell them that if they refuse to cover it you will lemon law the car--if
your state has a lemon law.
from the TSX web site:
You can see and feel the high standard of quality in the TSX interior. The
trim is firm and close-fitting, with no gap between the power moonroof and
the headliner, and no visible seam for the front passenger's front air bag.
The perforated leather of the seating surfaces is as sturdy as it is supple.
Even the speaker grilles are integrated with the contours of the panels they
occupy. The ride in the TSX interior is quiet, because engineers worked hard
to reduce the Noise, Vibration and Harshness (NVH) reaching the cabin from
the engine, the road and the air outside.
The sounds you do hear in the TSX are the good kind. A quiet door lock
structure and a rigid door sash help to produce a heavy, solid thud when
each door is closed. The doors and their hinges are angled slightly to make
shutting the doors smooth and effortless. To muffle sound, the coin pocket
is flocked, and the center pocket and console tray and box are fitted with
rubber mats. The engine is designed to be just loud enough to tell the
driver what it's up to.
Warranty:
Our commitment only begins with the delivery of each vehicle. All new Acura
vehicles and any dealer-installed accessories are covered by a
4-year/50,000-mile limited warranty, while the outer body is covered by a
5-year/unlimited-mile limited warranty against rust-through. (See your Acura
Dealer for details of each warranty and applicable exclusions, such as
normal wear and ordinary maintenance items.)
Read it first--its in a book with your owners book--see what the coverage
is.
They may exclude the leather, however there is a implied warranty of
usability in the USA.
best of luck--be very very nice at all times, and write letters, in fact I
might write the service manager a letter outlining your concerns and how you
find the refusal to cover the leather to be unacceptable. If they already
officially said no on a WO send him a photocopy of the WO.
The kicker--send the letter to the service manager via registered mail.
>> Stay informed about: TSX Leather Seats