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RayB

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Since: Feb 01, 2008
Posts: 1



(Msg. 1) Posted: Fri Feb 01, 2008 11:49 am
Post subject: Vera Cruz Squeaks & Rattles
Archived from groups: alt>autos>hyundai (more info?)
I'm having a terrible time with squeaks and rattles in my 08 Vera
Cruz. (Headliner and overhead vents, door pillars, doors, etc) The
dealer told me that the noises are normal because of all the plastic
parts. Has anybody else had this problem? Is it just poor engineering
or poor quality?

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Bob158

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Since: Aug 11, 2004
Posts: 120



(Msg. 2) Posted: Fri Feb 01, 2008 3:14 pm
Post subject: Re: Vera Cruz Squeaks & Rattles [Login to view extended thread Info.]
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RayB wrote:
> I'm having a terrible time with squeaks and rattles in my 08 Vera
> Cruz. (Headliner and overhead vents, door pillars, doors, etc) The
> dealer told me that the noises are normal because of all the plastic
> parts. Has anybody else had this problem? Is it just poor engineering
> or poor quality?

Ask the dealer if you can test drive another Vera Cruz and see if it
squeaks and rattles the same. If it doesn't the dealer will have no
excuse to not fix it. If it does, they're probably all like that. You
can use silicone spray on the noisy areas, it will stop squeaking.

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hyundaitech2

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Since: Oct 09, 2004
Posts: 1964



(Msg. 3) Posted: Fri Feb 01, 2008 5:15 pm
Post subject: Re: Vera Cruz Squeaks & Rattles [Login to view extended thread Info.]
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I haven't experienced anything significant in the way of squeaks and
rattles on the Veracruz. Without hearing the noises, it's difficult for
me to make a judgment as to normality, but it's pretty safe to say that if
you don't hit anything that significantly jars the vehicle, it shouldn't
rattle.

My guess is tha the dealer doesn't want to spend the time to fix your
problem (due to a number of industry-wide issues with getting paid for
this type repair). If you'd like to give this dealer the ability to earn
your continued business, call and speak to the service manager or
director. If he holds the line on "normal" when that's obviously not the
case, take the vehicle to another dealer that will appreciate your
business or call Hyundai customer assistance.

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hyundaitech2

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Since: Oct 09, 2004
Posts: 1964



(Msg. 4) Posted: Fri Feb 01, 2008 5:17 pm
Post subject: Re: Vera Cruz Squeaks & Rattles [Login to view extended thread Info.]
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Forgot to mention in my previous post:

Hyundai shipped every dealer a noise repair kit which includes stick on
felt strips, rubber pads, and foam insulation, among other items. Oddly
enough, this would be just the thing to repair plastic panel rattles.

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Wayne Moses

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Since: Aug 19, 2007
Posts: 45



(Msg. 5) Posted: Fri Feb 01, 2008 7:17 pm
Post subject: Re: Vera Cruz Squeaks & Rattles [Login to view extended thread Info.]
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Reply to message from Bob <fweem1974 DeleteThis @yahoo.com> (Fri, 01 Feb 2008 17:14:37)
about "Re: Vera Cruz Squeaks & Rattles":


B> Ask the dealer if you can test drive another Vera Cruz and see if it
B> squeaks and rattles the same. If it doesn't the dealer will have no
B> excuse to not fix it. If it does, they're probably all like that.

That is excellent advice although I must say, I have a hard time believing
that his Vera Cruz is so rattly, based on 2 test drives I had. Solid and
quiet.

Best Regards
Wayne Moses " <wayne.moses DeleteThis @comcast.net> Fri, 01 Feb 2008 17:26:42 -0600

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Bob Adkins

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Since: Jul 04, 2007
Posts: 51



(Msg. 6) Posted: Tue Feb 05, 2008 2:10 pm
Post subject: Re: Vera Cruz Squeaks & Rattles [Login to view extended thread Info.]
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hyundaitech2

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Since: Oct 09, 2004
Posts: 1964



(Msg. 7) Posted: Tue Feb 05, 2008 5:19 pm
Post subject: Re: Vera Cruz Squeaks & Rattles [Login to view extended thread Info.]
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It only happened once, but a customer wanted me to repair a noise I
couldn't hear. Eventually I went on a road test with the customer, she
kept indicating the noise was present, and I had no idea what she was
talking about. Had to return to fetch another technician.

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