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Next: CEL, dealer says I need new catalytic converters
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External
Since: May 09, 2004
Posts: 312
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(Msg. 31) Posted: Thu Mar 30, 2006 9:55 am
Post subject: Re: Subaru Dealer Bait-and-Switch [Login to view extended thread Info.]
Archived from groups: alt>autos>subaru (more info?)
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One hour seems reasonable when you drive car from the lot to the
stall, lift car, install hitch, connect electrical plug, lower car,
check tail & brake lights, return car to lot and fill out some paper
work.
"Bugalugs" <bugalugs67 DeleteThis @netscape.net!> wrote in message
news:m_MWf.9634$JZ1.360877@news.xtra.co.nz...
> Victor Roberts wrote:
>
>> On 29 Mar 2006 09:40:06 -0800, "yngver" <yngver DeleteThis @aol.com>
>> wrote:
>>
>>
>>
>>>>Even before the price switch I was upset that the salesman
>>>>said I would have to pay MSRP for the trailer hitch plus a
>>>>$160 installation fee, which I thought was rather excessive
>>>>- especially after he said during the test drive that he
>>>>would be willing to "come down a bit" on the
>>>>dealer-installed accessories.
>>>
>>>They can come down some on the dealer-installed accessories--they
>>>don't
>>>pay MSRP of course. We did have to do a lot of arguing about the
>>>installation fees because the salesman said he had no control over
>>>the
>>>service dept. fees. We had the splash guards, bumper cover, and
>>>side
>>>moldings installed--easy jobs and I suppose if we had to, we could
>>>have
>>>installed these ourselves.
>>
>>
>> Side moldings? Are there side molding available for the
>> Forester, or were you referring to your Honda? This is one
>> accessory I would like to have that seems to not be offered.
>>
>> As for the trailer hitch, I have since looked at aftermarket
>> hitches, specifically DrawTite. They have a very nice
>> Forester hitch for about $140 with drawbar and wiring
>> harness and they say it is a bolt-on installation that can
>> be done in about 50 minutes by an ordinary person. This
>> certainly makes me wonder about the 2-hour labor charge at
>> $80 per hour quoted by the dealer.
>
> If your mechanic cannot fit a trailer hitch in less than 30 minutes
> then go elsewhere. Hell, I fitted mine in about 40 minutes and I'm
> not in that business at all.
>
> (maybe he was going to open the job card and then drive across town
> to pick it up) 
>
>>
>> And yes, the salesman talked about the service department as
>> if it was a different company that just happened to be
>> located in the same building
>>
>>
>> --
>> Vic Roberts
>> Replace xxx with vdr in e-mail address. |
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External
Since: May 26, 2005
Posts: 50
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(Msg. 32) Posted: Thu Mar 30, 2006 12:09 pm
Post subject: Re: Subaru Dealer Bait-and-Switch [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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On Thu, 30 Mar 2006 13:34:49 GMT, "Edward Hayes"
<erhayes.DeleteThis@worldnet.att.net> wrote:
>One hour seems reasonable when you drive car from the lot to the
>stall, lift car, install hitch, connect electrical plug, lower car,
>check tail & brake lights, return car to lot and fill out some paper
>work.
But he was going to charge me 2 hours - plus the car would
already be in the shop being prepped for delivery and having
the block heater installed.
>"Bugalugs" <bugalugs67.DeleteThis@netscape.net!> wrote in message
>news:m_MWf.9634$JZ1.360877@news.xtra.co.nz...
>> Victor Roberts wrote:
>>
>>> On 29 Mar 2006 09:40:06 -0800, "yngver" <yngver.DeleteThis@aol.com>
>>> wrote:
>>>
>>>
>>>
>>>>>Even before the price switch I was upset that the salesman
>>>>>said I would have to pay MSRP for the trailer hitch plus a
>>>>>$160 installation fee, which I thought was rather excessive
>>>>>- especially after he said during the test drive that he
>>>>>would be willing to "come down a bit" on the
>>>>>dealer-installed accessories.
>>>>
>>>>They can come down some on the dealer-installed accessories--they
>>>>don't
>>>>pay MSRP of course. We did have to do a lot of arguing about the
>>>>installation fees because the salesman said he had no control over
>>>>the
>>>>service dept. fees. We had the splash guards, bumper cover, and
>>>>side
>>>>moldings installed--easy jobs and I suppose if we had to, we could
>>>>have
>>>>installed these ourselves.
>>>
>>>
>>> Side moldings? Are there side molding available for the
>>> Forester, or were you referring to your Honda? This is one
>>> accessory I would like to have that seems to not be offered.
>>>
>>> As for the trailer hitch, I have since looked at aftermarket
>>> hitches, specifically DrawTite. They have a very nice
>>> Forester hitch for about $140 with drawbar and wiring
>>> harness and they say it is a bolt-on installation that can
>>> be done in about 50 minutes by an ordinary person. This
>>> certainly makes me wonder about the 2-hour labor charge at
>>> $80 per hour quoted by the dealer.
>>
>> If your mechanic cannot fit a trailer hitch in less than 30 minutes
>> then go elsewhere. Hell, I fitted mine in about 40 minutes and I'm
>> not in that business at all.
>>
>> (maybe he was going to open the job card and then drive across town
>> to pick it up)
>>
>>>
>>> And yes, the salesman talked about the service department as
>>> if it was a different company that just happened to be
>>> located in the same building
>>>
>>>
>>> --
>>> Vic Roberts
>>> Replace xxx with vdr in e-mail address.
>
--
Vic Roberts
Replace xxx with vdr in e-mail address. |
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External
Since: Feb 22, 2006
Posts: 15
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(Msg. 33) Posted: Thu Mar 30, 2006 1:43 pm
Post subject: Re: Subaru Dealer Bait-and-Switch [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Victor Roberts wrote:
> On 29 Mar 2006 09:40:06 -0800, "yngver" <yngver.RemoveThis@aol.com>
> wrote:
>
>
> >> Even before the price switch I was upset that the salesman
> >> said I would have to pay MSRP for the trailer hitch plus a
> >> $160 installation fee, which I thought was rather excessive
> >> - especially after he said during the test drive that he
> >> would be willing to "come down a bit" on the
> >> dealer-installed accessories.
> >
> >They can come down some on the dealer-installed accessories--they don't
> >pay MSRP of course. We did have to do a lot of arguing about the
> >installation fees because the salesman said he had no control over the
> >service dept. fees. We had the splash guards, bumper cover, and side
> >moldings installed--easy jobs and I suppose if we had to, we could have
> >installed these ourselves.
>
> Side moldings? Are there side molding available for the
> Forester, or were you referring to your Honda? This is one
> accessory I would like to have that seems to not be offered.
Sorry, I meant the bumper side moldings--they go on each side, back and
front. They aren't much but are better than nothing. I wish they did
have side moldings for the Forester! My husband's Legacy has them, but
there's nothing for the Forester to protect the sides from dings. Or
nothing that I know of. Those cheap plastic door guards won't even fit
in the right place.
>
> As for the trailer hitch, I have since looked at aftermarket
> hitches, specifically DrawTite. They have a very nice
> Forester hitch for about $140 with drawbar and wiring
> harness and they say it is a bolt-on installation that can
> be done in about 50 minutes by an ordinary person. This
> certainly makes me wonder about the 2-hour labor charge at
> $80 per hour quoted by the dealer.
>
> And yes, the salesman talked about the service department as
> if it was a different company that just happened to be
> located in the same building
Yes, our dealer told us that normally they would charge 2 hours labor
(at $100 an hour) to install the splash guards, moldings and bumper
cover. My guess is that at most that is a 30 minute job.
-yngver >> Stay informed about: Subaru Dealer Bait-and-Switch |
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