Consumer Reports says Toyota slips in reliability

External Since: Jun 29, 2005 Posts: 737

"larry moe 'n curly" <larrymoencurly.TakeThisOut@my-deja.com> wrote in message
news:1192694633.452837.323280@e34g2000pro.googlegroups.com...

> Also why did you lie by claiming that all car makers have a failure
> rate of about 2% when it's not true? Toyota, Subaru, and Honda do,
> but other manufacturers average 50% - 100% more defects in the first
> two years.

Where are you getting this idea? JD Power conduct surveys for this
sort of thing and the difference between the best Japanese
manufacturers and the worst US manufacturers is in the noise range.

See
http://www.jdpower.com/corporate/news/releases/pressrelease.aspx?ID=2007130

Three year old Buicks suffered from 145 problems per 100 vehicles (an
average of 1.45 problems per vehicle). 3 year old Toyotas suffered 178
problems per 100 vehicles (1.78 problems per vehicle). The industry
average was 215 problems per 100 vehicles. I doubt if the difference
between any if the top 25 manufacturers was statistically significant.

Ed

External Since: Nov 30, 2007 Posts: 7

Toyota Technical Service Bulletins (TSB) lists, and you don't have to
pay for them:

http://AutoSmash.com

On Oct 18, 6:56 am, "C. E. White" <cewhi....RemoveThis@removemindspring.com>
wrote:
> "EdV" <systme....RemoveThis@hotmail.com> wrote in message
>
> news:1192583587.418329.282650@q5g2000prf.googlegroups.com...
>
>
>
>
>
> > On Oct 16, 8:46 pm, Ed White <ce.whi....RemoveThis@gmail.com> wrote:
>
> >> However, I don't really give much credence to the Consumer Reports
> >> article.
>
> > Agree. IMHO Consumer reports cannot really predict reliability.
> > Reliability testing needs to be carried out in order to gain
> > accurate
> > predictions. Consumer reports are good for customer satisfaction. I
> > am
> > a victim of the erratic transmission, although erratic, Toyota told
> > me
> > this is how cars are designed and performs as intended. Hmm and 2
> > TSBs
> > have been released for those shifting performance.
>
> > By the way are consumer reports based on actual car owners are just
> > people who test drove a car?
>
> > I just reviewed the TSBs for my
> >> SO's 2007 RAV4. There are now over 30....in one year. But the only
> >> way
> >> you can find out about them is to pay Toyota for access to their
> >> information service
> > Toyota will not perform any TSBs until the owner complains. Is it
> > the
> > same case for other brands?
>
> Yes, but unlike US brands, Toyota doesn't allow companies like Alldata
> to publish a list of their TSBs. You can pay Toyota to access the
> list - but until you pay, you don't know there is aTSB. In theory you
> can just go to the dealer and complain about a problem, the dealer
> will review the Service Bulletins for your car, and if there is a fix
> they will apply it. In practice, when you go to SOME dealers and
> complain about a minor problem, they park the car out back, and when
> you come to pick it up, they tell you there isn't a problem. If you
> have the information ahead of time, they can't pretend there isn't a
> problem. Not all dealer are like this, but I have dealt with enough
> dealers to want all the ammunition I can amass before going in for
> service.
>
> Ed- Hide quoted text -
>
> - Show quoted text -