98 accord needs oil pan

Just posting a follow-up. Three days after calling American Honda to file a
case, The service manager from the dealer called...(NOT the one who offered
me 10% off.) He had heard from my case manager and very politely asked what
he could to rectify the situation. I said "replace my oil pan". Without a
pause he said "OK, when do you want to bring it in?"
NO cost me me. I would have expected nothing less from Honda.
Thanks for all of your input on this matter.
Matthew

NOW the question remains...can I feel comportable continuing to bring it to
them for fear of doing it again???
From now on I will have them put in MY service notes: "Be sure to place new
drain plug, new washer and hand torque to factory specs" !!


"gigelus2k3" <popescu.serban.RemoveThis@gmail.com> wrote in message
news:1163638214.469192.30360@h54g2000cwb.googlegroups.com...
> Michael Pardee wrote:
> > Actually, I suspect that's the case. Even with careless torque other
makes
> > seem to hold up forever. I don't think I've even seen the subject come
up in
> > other auto fora.
> >
> > Mike
>
> Maybe they did not put in a new aluminum washer and tried to reuse the
> old one. This guarantees that they'll have to overtighten it to get
> that snug feeling. Cross-threading is probably less an occurence than
> careless and cut-the-corners service.
>
> Serban
>
 >> Stay informed about: 98 accord needs oil pan 

IMO one's best bet is to change the oil one's self. If you
absolutely cannot do this, then buy the washers yourself at
the dealer or an online parts site like www.slhonda.com
(maybe with a bunch of OEM oil filters, too, to make the
shipping economical). Then wherever you take the car for an
oil change, pointedly have the shop promise to use the new
washer and not to overtorque the drain plug. Tell them what
happened before.

I cannot say for sure, but based on reading reports here, I
think the stripping could very well be normal wear and tear.
Honda may have done you a huge favor by arranging to have
the oil pan changed at no charge. Problem is, one cannot say
for sure.

"Matthew" <thew60.DeleteThis@yahoo.com> wrote
> Just posting a follow-up. Three days after calling
> American Honda to file a
> case, The service manager from the dealer called...(NOT
> the one who offered
> me 10% off.) He had heard from my case manager and very
> politely asked what
> he could to rectify the situation. I said "replace my oil
> pan". Without a
> pause he said "OK, when do you want to bring it in?"
> NO cost me me. I would have expected nothing less from
> Honda.
> Thanks for all of your input on this matter.
> Matthew
>
> NOW the question remains...can I feel comportable
> continuing to bring it to
> them for fear of doing it again???
> From now on I will have them put in MY service notes: "Be
> sure to place new
> drain plug, new washer and hand torque to factory specs"
> !!
>
>
> "gigelus2k3" <popescu.serban.DeleteThis@gmail.com> wrote in message
> news:1163638214.469192.30360@h54g2000cwb.googlegroups.com...
>> Michael Pardee wrote:
>> > Actually, I suspect that's the case. Even with careless
>> > torque other
> makes
>> > seem to hold up forever. I don't think I've even seen
>> > the subject come
> up in
>> > other auto fora.
>> >
>> > Mike
>>
>> Maybe they did not put in a new aluminum washer and tried
>> to reuse the
>> old one. This guarantees that they'll have to overtighten
>> it to get
>> that snug feeling. Cross-threading is probably less an
>> occurence than
>> careless and cut-the-corners service.
>>
>> Serban
>>
>
>
 >> Stay informed about: 98 accord needs oil pan 

"Matthew" <thew60.DeleteThis@yahoo.com> wrote in
news:PdG7h.196$215.119@newsfe09.lga:

> Just posting a follow-up. Three days after calling American Honda to
> file a case, The service manager from the dealer called...(NOT the one
> who offered me 10% off.) He had heard from my case manager and very
> politely asked what he could to rectify the situation. I said "replace
> my oil pan". Without a pause he said "OK, when do you want to bring it
> in?" NO cost me me. I would have expected nothing less from Honda.

Excellent!

> Thanks for all of your input on this matter.
> Matthew
>
> NOW the question remains...can I feel comportable continuing to bring
> it to them for fear of doing it again???
> From now on I will have them put in MY service notes: "Be sure to
> place new drain plug,

That sounds like you want them to replace the *drain plug* every time they
change your oil.It's not the cause of the overtorquing or crossthreading.

> new washer and hand torque to factory specs" !!

Perhaps you meant "place NEW washer on drain plug and torque to factory
specs by hand".?


--
Jim Yanik
jyanik
at
kua.net
 >> Stay informed about: 98 accord needs oil pan