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External
Since: Feb 10, 2007
Posts: 7
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(Msg. 1) Posted: Sat Feb 10, 2007 11:55 am
Post subject: 2004 Sierra Speedometer Problem
Archived from groups: alt>autos>4x4>chevy-trucks (more info?)
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I've had one episode recently of complete shutdown of the speedometer after
watching it hiccup around 65 mph. The rest of the instrument cluster was
fine as far as I know. The next morning it worked fine and it's been fine
for the past 2 days.
My usual dealer said it would cost at least $300 to replace, but they don't
recommend it since I don't have an extended warranty and it's working OK
now. Another GMC dealer in town said they feel badly that it has failed and
it will fail again. They will replace or repair it for free knowing I have
no warranty left. The truck has 51,000 miles 90% of which are highway miles.
Any thoughts on what to do? Sometimes a kind offer is just a kind offer.
Sometimes there is a hidden agenda. Sometimes you should just leave well
enough alone.
What's going on with the Sierra's speedometer? Is it a known problem? |
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External
Since: Nov 17, 2006
Posts: 180
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(Msg. 2) Posted: Sat Feb 10, 2007 11:55 am
Post subject: Re: 2004 Sierra Speedometer Problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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"Annmef1" wrote in message
> I've had one episode recently of complete shutdown of the speedometer
> after watching it hiccup around 65 mph. The rest of the instrument cluster
> was fine as far as I know. The next morning it worked fine and it's been
> fine for the past 2 days.
>
> My usual dealer said it would cost at least $300 to replace, but they
> don't recommend it since I don't have an extended warranty and it's
> working OK now. Another GMC dealer in town said they feel badly that it
> has failed and it will fail again. They will replace or repair it for free
> knowing I have no warranty left. The truck has 51,000 miles 90% of which
> are highway miles.
>
> Any thoughts on what to do? Sometimes a kind offer is just a kind offer.
> Sometimes there is a hidden agenda. Sometimes you should just leave well
> enough alone.
>
> What's going on with the Sierra's speedometer? Is it a known problem?
It's a well known problem, endemic to the entire full sized '03 to '05 GM
SUV and truck line. My '04 Z71 Avalanche did the same thing at 42,000 miles
and off warranty. The culprit is the stepper motor in the cluster. The cure
is a GM remanufactured cluster with a new improved stepper motor. I
complained to the service manager, they called GM's district rep, and the
entire repair was covered under their Goodwill program. Was told it would
have been about a $450-500 repair with the remanufactured unit. Cluster
replacement is 20min. It's $1300+ if I wanted a brand new cluster. Service
manager also said he sees about 3-4 of these per month , mostly late '03's
and '04's. GM started putting the better stepper motors (presumably switched
suppliers) in the cluster sometime in '05. So my advice is to see the
service manager, and get them to do call the GM rep. |
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External
Since: Feb 10, 2007
Posts: 7
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(Msg. 3) Posted: Sat Feb 10, 2007 12:55 pm
Post subject: Re: 2004 Sierra Speedometer Problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Thanks, Augustus. Appreciate your quick reply. It's disappointing that the
dealer that has always taken care of me now wants to charge, but that's
business. I guess the other dealer is willing to acknowledge it's a known
problem.
"Augustus" wrote in message
>
> "Annmef1" wrote in message
>
>> I've had one episode recently of complete shutdown of the speedometer
>> after watching it hiccup around 65 mph. The rest of the instrument
>> cluster was fine as far as I know. The next morning it worked fine and
>> it's been fine for the past 2 days.
>>
>> My usual dealer said it would cost at least $300 to replace, but they
>> don't recommend it since I don't have an extended warranty and it's
>> working OK now. Another GMC dealer in town said they feel badly that it
>> has failed and it will fail again. They will replace or repair it for
>> free knowing I have no warranty left. The truck has 51,000 miles 90% of
>> which are highway miles.
>>
>> Any thoughts on what to do? Sometimes a kind offer is just a kind offer.
>> Sometimes there is a hidden agenda. Sometimes you should just leave well
>> enough alone.
>>
>> What's going on with the Sierra's speedometer? Is it a known problem?
>
> It's a well known problem, endemic to the entire full sized '03 to '05 GM
> SUV and truck line. My '04 Z71 Avalanche did the same thing at 42,000
> miles and off warranty. The culprit is the stepper motor in the cluster.
> The cure is a GM remanufactured cluster with a new improved stepper motor.
> I complained to the service manager, they called GM's district rep, and
> the entire repair was covered under their Goodwill program. Was told it
> would have been about a $450-500 repair with the remanufactured unit.
> Cluster replacement is 20min. It's $1300+ if I wanted a brand new cluster.
> Service manager also said he sees about 3-4 of these per month , mostly
> late '03's and '04's. GM started putting the better stepper motors
> (presumably switched suppliers) in the cluster sometime in '05. So my
> advice is to see the service manager, and get them to do call the GM rep.
> >> Stay informed about: 2004 Sierra Speedometer Problem |
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External
Since: Nov 17, 2006
Posts: 180
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(Msg. 4) Posted: Sat Feb 10, 2007 12:55 pm
Post subject: Re: 2004 Sierra Speedometer Problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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"Annmef1" wrote in message
> Thanks, Augustus. Appreciate your quick reply. It's disappointing that the
> dealer that has always taken care of me now wants to charge, but that's
> business. I guess the other dealer is willing to acknowledge it's a known
> problem.
You're welcome. I was lucky that my local GM service manager was helpful.
It's a small town, and I've bought 4 vehicles there over the last 6 years,
but that doesn't always mean a whole lot. When it happened on my truck I
started digging, and there's tons of Chevy truck web forums with stories
just like your and mine. It should be a recall, not "you bitch, and maybe"
situation. >> Stay informed about: 2004 Sierra Speedometer Problem |
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External
Since: Sep 20, 2005
Posts: 1696
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(Msg. 5) Posted: Sat Feb 10, 2007 12:55 pm
Post subject: Re: 2004 Sierra Speedometer Problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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On Sat, 10 Feb 2007 15:47:32 GMT, "Annmef1"
wrote:
>I've had one episode recently of complete shutdown of the speedometer after
>watching it hiccup around 65 mph. The rest of the instrument cluster was
>fine as far as I know. The next morning it worked fine and it's been fine
>for the past 2 days.
>
>My usual dealer said it would cost at least $300 to replace, but they don't
>recommend it since I don't have an extended warranty and it's working OK
>now. Another GMC dealer in town said they feel badly that it has failed and
>it will fail again. They will replace or repair it for free knowing I have
>no warranty left. The truck has 51,000 miles 90% of which are highway miles.
>
>Any thoughts on what to do? Sometimes a kind offer is just a kind offer.
>Sometimes there is a hidden agenda. Sometimes you should just leave well
>enough alone.
>
>What's going on with the Sierra's speedometer? Is it a known problem?
>
Is this a vehicle with a Allison tranny and a 8.1 or Dmax? If so there
is a bulletin on it.
-----------------
TheSnoMan.com >> Stay informed about: 2004 Sierra Speedometer Problem |
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External
Since: Feb 10, 2007
Posts: 7
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(Msg. 6) Posted: Sat Feb 10, 2007 1:55 pm
Post subject: Re: 2004 Sierra Speedometer Problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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No, it's a mid-size gasoline V8-3.2 or so.
It's been great for dependability until this issue. I'm starting to think I
needed to buy that extended warranty!
"SnoMan" wrote in message
> On Sat, 10 Feb 2007 15:47:32 GMT, "Annmef1"
> wrote:
>
>>I've had one episode recently of complete shutdown of the speedometer
>>after
>>watching it hiccup around 65 mph. The rest of the instrument cluster was
>>fine as far as I know. The next morning it worked fine and it's been fine
>>for the past 2 days.
>>
>>My usual dealer said it would cost at least $300 to replace, but they
>>don't
>>recommend it since I don't have an extended warranty and it's working OK
>>now. Another GMC dealer in town said they feel badly that it has failed
>>and
>>it will fail again. They will replace or repair it for free knowing I have
>>no warranty left. The truck has 51,000 miles 90% of which are highway
>>miles.
>>
>>Any thoughts on what to do? Sometimes a kind offer is just a kind offer.
>>Sometimes there is a hidden agenda. Sometimes you should just leave well
>>enough alone.
>>
>>What's going on with the Sierra's speedometer? Is it a known problem?
>>
>
>
> Is this a vehicle with a Allison tranny and a 8.1 or Dmax? If so there
> is a bulletin on it.
> -----------------
> TheSnoMan.com >> Stay informed about: 2004 Sierra Speedometer Problem |
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External
Since: Sep 20, 2005
Posts: 1696
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(Msg. 7) Posted: Sat Feb 10, 2007 2:55 pm
Post subject: Re: Re: 2004 Sierra Speedometer Problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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On Sat, 10 Feb 2007 17:15:52 GMT, "Annmef1"
wrote:
>No, it's a mid-size gasoline V8-3.2 or so.
>It's been great for dependability until this issue. I'm starting to think I
>needed to buy that extended warranty!
For what it is worth, you might consider taking it to a speedometer
shop. I had some issues with my 2000 K3500 being off about 10 to 15%
when new and after a few swaps with new GM supplied units under
warranty and attempts at reprogramming ECM they pulled speedo out and
sent it to a speedo shop and "fixed" it for good.
-----------------
TheSnoMan.com >> Stay informed about: 2004 Sierra Speedometer Problem |
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External
Since: Feb 10, 2007
Posts: 7
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(Msg. 8) Posted: Sat Feb 10, 2007 5:55 pm
Post subject: Re: Re: 2004 Sierra Speedometer Problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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That's a good idea, SnoMan. Glad yours got fixed finally. It may be a while,
but if this gets resolved, I'll post back.
"SnoMan" wrote in message
> On Sat, 10 Feb 2007 17:15:52 GMT, "Annmef1"
> wrote:
>
>>No, it's a mid-size gasoline V8-3.2 or so.
>>It's been great for dependability until this issue. I'm starting to think
>>I
>>needed to buy that extended warranty!
>
>
> For what it is worth, you might consider taking it to a speedometer
> shop. I had some issues with my 2000 K3500 being off about 10 to 15%
> when new and after a few swaps with new GM supplied units under
> warranty and attempts at reprogramming ECM they pulled speedo out and
> sent it to a speedo shop and "fixed" it for good.
> -----------------
> TheSnoMan.com >> Stay informed about: 2004 Sierra Speedometer Problem |
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External
Since: Feb 10, 2007
Posts: 7
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(Msg. 9) Posted: Sat Feb 10, 2007 6:55 pm
Post subject: Re: 2004 Sierra Speedometer Problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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I think that V8 should have read 5.3L not 3.2. Pretty standard
automatic/engine configuration for an SLT extended cab 4x4 with the short
bed design. Bought from dealer stock new in Dec. 2003.
"Annmef1" wrote in message
> No, it's a mid-size gasoline V8-3.2 or so.
> It's been great for dependability until this issue. I'm starting to think
> I needed to buy that extended warranty!
>
> "SnoMan" wrote in message
>
>> On Sat, 10 Feb 2007 15:47:32 GMT, "Annmef1"
>> wrote:
>>
>>>I've had one episode recently of complete shutdown of the speedometer
>>>after
>>>watching it hiccup around 65 mph. The rest of the instrument cluster was
>>>fine as far as I know. The next morning it worked fine and it's been fine
>>>for the past 2 days.
>>>
>>>My usual dealer said it would cost at least $300 to replace, but they
>>>don't
>>>recommend it since I don't have an extended warranty and it's working OK
>>>now. Another GMC dealer in town said they feel badly that it has failed
>>>and
>>>it will fail again. They will replace or repair it for free knowing I
>>>have
>>>no warranty left. The truck has 51,000 miles 90% of which are highway
>>>miles.
>>>
>>>Any thoughts on what to do? Sometimes a kind offer is just a kind offer.
>>>Sometimes there is a hidden agenda. Sometimes you should just leave well
>>>enough alone.
>>>
>>>What's going on with the Sierra's speedometer? Is it a known problem?
>>>
>>
>>
>> Is this a vehicle with a Allison tranny and a 8.1 or Dmax? If so there
>> is a bulletin on it.
>> -----------------
>> TheSnoMan.com
>
> >> Stay informed about: 2004 Sierra Speedometer Problem |
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External
Since: Nov 12, 2004
Posts: 808
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(Msg. 10) Posted: Sat Feb 10, 2007 6:55 pm
Post subject: Re: 2004 Sierra Speedometer Problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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In article ,
SnoMan wrote:
> On Sat, 10 Feb 2007 17:15:52 GMT, "Annmef1"
> wrote:
>
> >No, it's a mid-size gasoline V8-3.2 or so.
> >It's been great for dependability until this issue. I'm starting to think I
> >needed to buy that extended warranty!
>
>
> For what it is worth, you might consider taking it to a speedometer
> shop. I had some issues with my 2000 K3500 being off about 10 to 15%
> when new and after a few swaps with new GM supplied units under
> warranty and attempts at reprogramming ECM they pulled speedo out and
> sent it to a speedo shop and "fixed" it for good.
> -----------------
> TheSnojobMan.com
Isn't your normal recommendation in a case like this to trade the
vehicle off? >> Stay informed about: 2004 Sierra Speedometer Problem |
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External
Since: Sep 20, 2005
Posts: 1696
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(Msg. 11) Posted: Sat Feb 10, 2007 7:55 pm
Post subject: Re: Re: 2004 Sierra Speedometer Problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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On Sat, 10 Feb 2007 23:03:05 GMT, aarcuda69062
wrote:
>Isn't your normal recommendation in a case like this to trade the
>vehicle off?
We all hope you do grow up one day but we do get a laugh out of you so
keep it up but it might be time to change your bib as it is likley
getting pretty messy.
-----------------
TheSnoMan.com >> Stay informed about: 2004 Sierra Speedometer Problem |
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External
Since: Feb 09, 2007
Posts: 3
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(Msg. 12) Posted: Sat Feb 10, 2007 7:55 pm
Post subject: Re: 2004 Sierra Speedometer Problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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In article ,
admin.DeleteThis@snoblower.com says...
> On Sat, 10 Feb 2007 23:03:05 GMT, aarcuda69062
> wrote:
>
> >Isn't your normal recommendation in a case like this to trade the
> >vehicle off?
>
> We all hope you do grow up one day but we do get a laugh out of you so
> keep it up but it might be time to change your bib as it is likley
> getting pretty messy.
> -----------------
> TheSnojob.com
Yeah he should "grow up" because he's so "inmature" and such an
"insecure" "child" right?
The never ending delusions posted by Snoblower continue to amaze and
amuse me.
Oh and the "grow up" count is up to 10 now. >> Stay informed about: 2004 Sierra Speedometer Problem |
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External
Since: Sep 20, 2005
Posts: 1696
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(Msg. 13) Posted: Sat Feb 10, 2007 7:55 pm
Post subject: Re: Re: Re: 2004 Sierra Speedometer Problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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On Sat, 10 Feb 2007 21:52:37 GMT, "Annmef1"
wrote:
>That's a good idea, SnoMan. Glad yours got fixed finally. It may be a while,
>but if this gets resolved, I'll post back.
Dayton Speedometer fixed mine for dealer and they have been around for
a very long time. You might call them up (you can find number on line
as I do not want to realy post it) and see what they have to say about
speedo problems on that model as they are very knowlegable even if you
do not buy anything off them.
-----------------
TheSnoMan.com >> Stay informed about: 2004 Sierra Speedometer Problem |
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External
Since: Nov 12, 2004
Posts: 808
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(Msg. 14) Posted: Sat Feb 10, 2007 8:55 pm
Post subject: Re: 2004 Sierra Speedometer Problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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In article ,
SnoMan wrote:
> On Sat, 10 Feb 2007 23:03:05 GMT, aarcuda69062
> wrote:
>
> >Isn't your normal recommendation in a case like this to trade the
> >vehicle off?
>
> We all hope you do grow up one day but we do get a laugh out of you so
> keep it up but it might be time to change your bib as it is likley
> getting pretty messy.
So, what you're saying is; as long as a failed part presents just
one simple symptom, you feel safe making a repair, but if a
single failed part presents multiple symptoms presenting
themselves in multiple components, your brain goes into overload
and can't process the clues leaving the only solution as "trade
it off." >> Stay informed about: 2004 Sierra Speedometer Problem |
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External
Since: Nov 12, 2004
Posts: 808
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(Msg. 15) Posted: Sat Feb 10, 2007 8:55 pm
Post subject: Re: 2004 Sierra Speedometer Problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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In article ,
SnoMan wrote:
> On Sat, 10 Feb 2007 21:52:37 GMT, "Annmef1"
> wrote:
>
> >That's a good idea, SnoMan. Glad yours got fixed finally. It may be a while,
> >but if this gets resolved, I'll post back.
>
>
> Dayton Speedometer fixed mine for dealer and they have been around for
> a very long time. You might call them up (you can find number on line
> as I do not want to realy post it) and see what they have to say about
> speedo problems on that model as they are very knowlegable even if you
> do not buy anything off them.
Curious that the inventor of GPS with an EE "background" with a
second, more illustrious career as a snow shoveler would need to
resort to vending out the repair of something as simple as a
speedometer... >> Stay informed about: 2004 Sierra Speedometer Problem |
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